Job Overview

The Google For Education Consultant partners with new and existing EDU clients to setup and audit their Google For Education (GFE) Infrastructure. This customer facing role interacts with clients remotely and in person via calls and presentations.

This position requires someone who has a technical background of GFE, customer facing skills, an entrepreneurial spirit, and ability to travel frequently throughout the year.

High Level Activities:

  • Managing clients through AIT core service processes from KickOff to completion

  • Overview AIT services to customers and convey value propositions

  • Presentation of technical content to large groups

  • Training Sessions including certification bootcamps

  • Overview and value proposition of Third Party Tools and Services

  • Coach/mentor clients in best practices for product implementations, adoption, and ongoing support.

  • Identify and promote opportunities for long term customer engagements

  • Identify, record and hand off lead opportunities to the regional account managers

  • Identify customer training opportunities, communication, hosting and logistics

  • Create new consultancy opportunities and services for EDU customers

Goals:

  • Research, collect and curate product updates and changes in efforts towards an industry best knowledge base and team capacity

  • Contribute towards quantifiable team goals for Audit and Kickstart growth

  • Identify areas of personal growth potential and Professional Development

  • Improve automation/efficiency within the team workflow

  • Creation of original content that highlights new features and changes in the GFE environment

Skills:

  • Master creation of engaging presentations

  • Develop strong Internal communication

  • Identify customer needs - anticipate needs

  • Convey technical information and recommendations clearly and concisely

  • Create new and improved AIT services

  • Optimize workflow and process efficiencies

  • Promote and guide customers towards long term and recurring engagements

  • Create aesthetically pleasing and informative presentation content